Islandnet Blog
Please consider switching to our new and improved hosting service: Islandhosting.com
For support call:     778-410-2454

Islandnet.com Blog

Welcome to our staff blog! This is where we post information that we feel may be of interest to our customers. Anything from hints and tips on how to secure your web site to highlighting cool sites and services that we come across.


Importing Outlook Express Groups into Outlook 2013 on Windows 7

I had this challenge from a customer with 2000+ contacts in Outlook Express in Groups that they needed to move to Outlook 2013 and stay in groups,  Its worthy of a blog post and here is how I did it...

– On the XP machine create a folder on the desktop to match the name of each group in the Outlook Express Address Book

– In the Outlook Express Address book select the first group and press CTRL-A to select all.

– Drag and drop the contacts from the right of the address book that are all now highlighted onto the folder you created on the desktop.

– All the .vcf entries are individual files,  You want to get them into one big file so Start > Run > cmd and press enter.  Your now in the DOS command prompt and by default it puts you on level below the Desktop folder so you should be able to just type: cd Desktop and press enter.

– The type cd space and the beginning few letters of the folder you created and press tab,  it will auto complete with the name of the folder provided its unique and not like anything else on the desktop, press enter.

– You should be in the folder with all the vcards,  now type:

copy *.vcf all.vcf

And press enter,  you will see it copy all the files into one file called all.vcf

– Transport that all.vcf to the Windows 7 machine,  its probably a few hundred k so a thumb drive or attaching to an email should be the quickest ways to get it over.

Now to get that into a group in Outlook is not as simple as importing the file,  unfortunately!!

– On the Win7 machine click on the Start button and in Search Programs and Files at the bottom type Contacts and it should find an entry for the Windows Contacts folder.  Click it.

– A window will open up and it may already have contacts in it.  If it does,  create a group and just move them into it so they are out of the way,  you can move then back later.

– Click Import and select the all.vcf file you got from the XP computer

– Now select all the contacts and click Export creating a CSV file,  call it the name of the group so you can keep track,  we went with all the default mapping with the import and export and worked fine.

– In Outlook 2013 at the bottom click People to go into the contacts and create a group

– Now to import the CSV file, Click File > Open & Export > Import/Export.   This starts the Import and Export Wizard.

– Choose Import from another program or file, and then click Next.

Import and Export Wizard

– Under Select the file type to import, choose the CSV file and click next

– Under File to import, browse to the CSV file you exported and click Open.

– Under Options, choose whether to replace duplicates (existing contacts), create duplicate contacts, or not import duplicates, and click Next.

– Under Select the folder to import from, you should see the name of the Group you created,  select it and Click Finish.

– Your contacts in the groups should be transferred, Delete the contacts from the Windows 7 Contact folder

– rinse and repeat for each group you want transferred.

– Buy a 6 pack and enjoy it,  you deserve it.
– Buy me a beer/co sending a donation via paypal to This email address is being protected from spambots. You need JavaScript enabled to view it.



WordPress 4.2 now available

The changes for this version are:

New features in 4.2 help you communicate and share, globally.

Features:

* An easier way to share content: Clip it, edit it, publish it. Get familiar with the new and improved Press This. From the Tools menu, add Press This to your browser bookmark bar or your mobile device home screen. Once installed you can share your content with lightning speed. Sharing your favorite videos, images, and content has never been this fast or this easy.

* Extended character support: Writing in WordPress, whatever your language, just got better. WordPress 4.2 supports a host of new characters out-of-the-box, including native Chinese, Japanese, and Korean characters, musical and mathematical symbols, and hieroglyphs. Don't use any of those characters? You can still have fun — emoji are now available in WordPress!

* Switch themes in the Customizer: Browse and preview your installed themes from the Customizer. Make sure the theme looks great with your content, before it debuts on your site.

* Even more embeds: Paste links from Tumblr.com and Kickstarter and watch them magically appear right in the editor. With every release, your publishing and editing experience get closer together.

* Streamlined plugin updates: Goodbye boring loading screen, hello smooth and simple plugin updates. Click Update Now and watch the magic happen.

Under the Hood:

* utf8mb4 support: Database character encoding has changed from utf8 to utf8mb4, which adds support for a whole range of new 4-byte characters.

* JavaScript accessibility: You can now send audible notifications to screen readers in JavaScript with wp.a11y.speak(). Pass it a string, and an update will be sent to a dedicated ARIA live notifications area.

* Shared term splitting: Terms shared across multiple taxonomies will be split when one of them is updated. Find out more in the Plugin Developer Handbook.

* Complex query ordering: WP_Query, WP_Comment_Query, and WP_User_Query now support complex ordering with named meta query clauses.



Why did sending mail suddenly stopped working? - You may need to change the SMTP Port to 587

SMTP Port 587 Switch Directions 

Microsoft Outlook 2013

  1. Open Microsoft Outlook
  2. From the File menu select Info, then click the Account Settings button and finally the Account Setting menu item that appears.
  3. Select your account under the E-mail tab, then click the Change button.
  4. The Internet E-mail Settings dialog box appears, showing the settings for your existing account. Click the More Settings button.

  5. Go to the Advanced tab.
    • Under Outgoing server (SMTP), change port 25 to 587. You should also select TLS for the encrypted connection type.
    • While in this dialog, we strongly recommend that you select This server requires an encryped connection (SSL) under Incoming Server (POP3). Note that this will automatically change the port number next toIncoming Server (POP3) from 110 to 995. This is correct as part of this change.
    • Finally, review your Delivery setting to ensure that you aren’t leaving message on the server for too long. We recommend no longer than 3 days and 1 day is often more than enough. In fact, if you don’t check your email using a smart phone or webmail, you can usually just uncheck Leave a copy of messages on server altogether.
  6. Go to the Outgoing Server tab.
    • Ensure that My outgoing server (SMTP) requires authentication is checked and that Use same settings as my incoming mail server is selected. Failure to check and set these settings properly may result in an inability to send email.
  7. Click the OK button.

 


 

Microsoft Outlook 2010

  1. Open Microsoft Outlook
  2. From the File menu select Info, then click the Account Settings button and finally the Account Setting menu item that appears.
  3. Select your account under the E-mail tab, then click the Change button.
  4. The Internet E-mail Settings dialog box appears, showing the settings for your existing account. Click the More Settings button.

  5. Go to the Advanced tab.
    • Under Outgoing server (SMTP), change port 25 to 587. You should also select TLS for the encrypted connection type.
    • While in this dialog, we strongly recommend that you select This server requires an encrypted connection (SSL) under Incoming Server (POP3). Note that this will automatically change the port number next toIncoming Server (POP3) from 110 to 995. This is correct as part of this change.
    • Finally, review your Delivery setting to ensure that you aren’t leaving message on the server for too long. We recommend no longer than 3 days and 1 day is often more than enough. In fact, if you don’t check your email using a smart phone or webmail, you can usually just uncheck Leave a copy of messages on serveraltogether.
  6. Go to the Outgoing Server tab.
    • Ensure that My outgoing server (SMTP) requires authentication is checked and that Use same settings as my incoming mail server is selected. Failure to check and set these settings properly may result in an inability to send email.
  7. Click the OK button.

 


 

Microsoft Outlook 2007

  1. Open Microsoft Outlook
  2. From the Tools menu select Account Settings.
  3. Select your account under the E-mail tab, then click the Change button.
  4. The Internet E-mail Settings dialog box appears, showing the settings for your existing account. Click the More Settings button.

  5. Go to the Advanced tab.
    • Under Outgoing server (SMTP), change port 25 to 587. You should also select TLS for the encrypted connection type.
    • While in this dialog, we strongly recommend that you select This server requires an encrypted connection (SSL) under Incoming Server (POP3). Note that this will automatically change the port number next toIncoming Server (POP3) from 110 to 995. This is correct as part of this change.
    • Finally, review your Delivery setting to ensure that you aren’t leaving message on the server for too long. We recommend no longer than 3 days and 1 day is often more than enough. In fact, if you don’t check your email using a smart phone or webmail, you can usually just uncheck Leave a copy of messages on server altogether.
  6. Go to the Outgoing Server tab.
    • Ensure that My outgoing server (SMTP) requires authentication is checked and that Use same settings as my incoming mail server is selected. Failure to check and set these settings properly may result in an inability to send email.
  7. Click the OK button.

 


 

Microsoft Windows Mail (Windows Vista)

  1. Start Windows Mail, click the Tools menu at the top of the window and then click Accounts.
  2. Select your account under Mail, then click Properties button.
  3. Go to the Advanced tab.
    • Under Outgoing server (SMTP), change port 25 to 587.
    • Check off This server requires a secure connection (SSL).
    • While in this dialog, we strongly recommend that you select This server requires an secure connection (SSL) under Incoming mail (POP3) as well. Note that this will automatically change the port number next toIncoming mail (POP3) from 110 to 995. This is correct as part of this change.
    • Finally, review your Delivery setting to ensure that you aren’t leaving message on the server for too long. We recommend no longer than 3 days and 1 day is often more than enough. In fact, if you don’t check your email using a smart phone or webmail, you can usually just uncheck Leave a copy of messages on serveraltogether.
  4. Go to the Servers tab.
    • Ensure that My server requires authentication is checked. Failure to check and set this setting properly may result in an inability to send email.
  5. Click the OK button.

 


 

Microsoft Live Mail 2011

  1. Start Live Mail, click the Accounts tab and then click on the Properties button.
  2. Go to the Advanced tab.
    • Under Outgoing server (SMTP), change port 25 to 587.
    • Check off This server requires a secure connection (SSL).
    • While in this dialog, we strongly recommend that you select This server requires an secure connection (SSL) under Incoming mail (POP3) as well. Note that this will automatically change the port number next toIncoming mail (POP3) from 110 to 995. This is correct as part of this change.
    • Finally, review your Delivery setting to ensure that you aren’t leaving message on the server for too long. We recommend no longer than 3 days and 1 day is often more than enough. In fact, if you don’t check your email using a smart phone or webmail, you can usually just uncheck Leave a copy of messages on serveraltogether.
  3. Go to the Servers tab.
    • Ensure that My server requires authentication is checked. Failure to check and set this setting properly may result in an inability to send email.

  4. Click the OK button.

 


 

Microsoft Outlook Express

  1. Start Outlook Express, click the Tools menu at the top of the window and then click Accounts
  2. Select your account under Mail, then click the Properties button.
  3. Go to the Advanced tab.
    • Under Outgoing server (SMTP), change port 25 to 587 and check off This server requires a secure connection (SSL).
    • While in this dialog, we strongly recommend that you select This server requires an secure connection (SSL) under Incoming mail (POP3) as well. Note that this will automatically change the port number next toIncoming mail (POP3) from 110 to 995. This is correct as part of this change.
    • Finally, review your Delivery setting to ensure that you aren’t leaving message on the server for too long. We recommend no longer than 3 days and 1 day is often more than enough. In fact, if you don’t check your email using a smart phone or webmail, you can usually just uncheck Leave a copy of messages on serveraltogether.
  4. Go to the Servers tab.
    • Ensure that My server requires authentication is checked. Failure to check and set this setting properly may result in an inability to send email.
  5. Click the OK button.

 


 

Mozilla Thunderbird

    1. Open Thunderbird. From the Tools menu select Account Settings.
    2. In the left pane, select the entry Outgoing Server (SMTP) and the settings will appear on the right. Select your account and then confirm your settings by looking in the box below.
      • If the Port is 587Authentication method is Normal Password and Connection Security is STARTTLS, then your settings are already correct and you may hit Cancel.
      • If those settings do not match, click Edit…

       

    3. In the SMTP Server dialog, set the Port to 587 under Settings.
    4. In the Security and Authentication area, set Connection security to STARTTLSAuthentication method toNormal Password and the User Name to your email account login name (this is NOT your email address).
  1. Click the OK button.

 


 

Apple Mail

    1. Launch Apple Mail.
    2. On the Mail Menu, click Preferences.
    3. Select the Account tab and select your email account.
    4. Click the Server Settings button under the Outgoing Mail Server section.
    5. In the SMTP Server Options screen:
      • Change the Server port to 587.
      • Check off the Use Secure Sockets Layer (SSL) check box.
      • For Authentication, select Password from the drop-down box.
      • Enter your account User Name and Password. Please note that your username is NOT your email address.

  1. Click the OK button.

 


 

Apple iOS (iPhone/iPod/iPad)

  1. Go to the Settings app
  2. Select Mail, Contacts, Calendars
  3. Select your account from the list of accounts
  4. This should bring you to an IMAP screen. Select the Account area with your email in it.
  5. In the Account information, scroll down to the Outgoing Mail Server section and select the SMTP mail.islandnet.com > area
  6. Under Primary Server, you should have mail.islandnet.com On >. Select this.
  7. You should now be into the area where the SMTP settings are. SMTP is for outbound email. Set things to the following if they aren’t this already
    • Host Name: mail.islandnet.com
    • User Name: [Your User Name]
    • Password: [Your Password]
    • Use SSL: ON
    • Authentication: Password
    • Server Port: 587
  8. Once all the settings are set correctly, click Done up at the top right corner
  9. Click the Account arrow in the top-left corner
  10. Click Done up at the top right corner to save the Account changes
  11. Click the Mail… arrow at the top-left corner
  12. Click the Settings arrow at the top-left corner
  13. You should now be back at the top level Settings screen. You can close out of the Settings app.

 


 

Older versions of Microsoft Outlook (2003 & XP)

  1. ToolsAccount Settings
  2. Double click on your email account > More Settings
  3. Go to the Advanced tab, under Outgoing server (SMTP), change the port 25 to 587.
  4. Go to the Servers tab and ensure that My server requires authentication is checked.

 


 

Entourage

  1. Launch Entourage.
  2. Drop down the Tools menu, and choose Accounts.
  3. Click on Mail, and go to Properties.
  4. Click Advanced Sending Options.
  5. Check the box of “Override default SMTP port:” and enter in port 587.



4 Problems with Wix, Weebly, and Do-It-Yourself Web Designs

Great article from onlinemarketingpl.us which we completely agree with:

4 Problems with Wix, Weebly, and Do-It-Yourself Web Designs

I have been designing a lot of websites lately and I'm starting to see some very common mistakes being made by small businesses. It goes without saying that your website is a reflection of your business and should be taken just as seriously as your storefront.

One very common mistake I'm seeing is the use of free or cheap website building platforms like wix, weebly, or GoDaddy hosting templates.

Why should you avoid these platforms?

1. Design.

Your site will look like many other peoples site. Each of these sites give you a limited number of templates. While the design may come out looking pretty good, you will likely have a very similar design as a lot of other people. You will gravitate towards the template that looks the best on that platform. So will everyone else.

2. Control

You are putting a lot of faith into a hosted solution that can change their terms of service, go out of business, phase out support for certain templates and themes. Leaving you stuck with a dysfunctional site.

3. Limited Functionality

Hosted do-it-yourself website solutions often limit your ability to extend your websites functionality. Your website should have the flexibility to interact with any new social media channel that comes along. You simply cannot do that with most of these types of sites.

4. Search engine optimization

You are often very limited on how much you can optimize the on-page SEO factors. While in theory, you should be able to rank one of these types of sites at the top of Google, I rarely see these sites prominently ranked. For one, you are having to mask your domain and not use a quote regular "domain name. It is even worse if you are using the supplied domain name like mysite.wix.com.

So what should you do?

My advice is to build your site on the self hosted version of WordPress. WordPress powers some of the most influential websites on the Internet.

There are literally hundreds of thousands of beautiful templates to choose from.

It is a known fact that Google loves WordPress sites. This fact alone makes it a clear winner.

By carefully choosing some very powerful plug-ins, you can optimize your site for optimal ranking in Google.

You can interact with any social media channel, making your website the center of your online presence. While interacting on social media sites are good thing, you should not put your faith and investment of time into the sites alone as they often come and go in popularity. With a WordPress site, your investment in time creating content can stand the test of time and you can reap the benefits indefinitely. In short, you can have your cake and eat it too!

At islandnet.com we primarily build all of our clients websites on the WordPress platform. Over the years we have developed a suite of plug-ins and modifications that greatly benefit our clients.

Check out our design special promotion.



My IP has a poor reputation causing email to bounce back, what can I do?

If your getting email with the a bounce back stating you have a poor reputation what does it mean? Here is an example of a mock bounce back that might look like yours, the blacklist maintainer in this case is barracuda networks:

This email address is being protected from spambots. You need JavaScript enabled to view it. SMTP error from remote mail server after end of data: host mail.destinationserver.com [12.62.3.52]: 554 Service unavailable; Client host [smtp.myhostingco.com] blocked using Barracuda Reputation; http://www.barracudanetworks.com/reputation/?r=1&ip=12.62.3.52

The remote host accepted the email and at the end of receiving the data (body of the email), they consult blacklists maintained by 3rd parties, Barracuda provides network hardware including spam washing servers and they are able to maintain a comprehensive accurate list of IP's that are spam sources.

So who's IP is it?

This IP could be your home network but it could also be your email provider. One way to see if its your home network is to go Google and type in Whats My IP, Google will respond and tell you:

My IP has a poor reputation causing email to bounce back, what can I do

If its not your IP you could use a whois tool on the internet to find out who it is but I would at this point inform your email provider of the error and they can take if from there.

What if it is my IP!? What does that mean!

It means something in your network is sending spam, so what do you do? Firstly, contact your email provider, any good email provider will be able to look at the mail server logs with you on the phone, tell you if your account is being used to send spam and and assist you in the change the passwords used by your account. I would change the password regularly anyway and use a strong password, a mix of letters, numbers, punctuation and at least 8 characters if not more. If they confirm your email account was sending the spam, don't just plug it in the enter your new password box on the computer and carry on, make sure you have thoroughly scanned your computer for Malware and Viruses, a key logger could be on your computer and give that information out again. I personally would recommend Avast's security products, the paid versions are worth the money but the free ones will catch allot. I strongly recommend shelling out a little money if it means you can still operate without interruption. avast.com have security scanners for Windows, Apple Mac, iOS (iPads and iPhones) and Android and that brings be to my next point, the source of the spam inside your network may not be computer(s) but could also be the devices you use, if you have tablets, iPads, iPhones

Everything comes up clean? Now What?

Another thing to consider is that your WiFi may be wide open or have a weak security, if a person living near you is able to connect to your WiFi without a password or has broken through any security your router has been set with and is sending spam via your network, it may be something where they are infected and don't realize that using unsecured WiFi without consent is both immoral and in some countries, illegal. Good Router manufacturers are DLink and LinkSys and you can but these products online at Ebay, Amazon London Drugs, The Source, FutureShop and many other places. Looking at your router logs by logging into it will allow you to see what has been connecting and the best method of security I have found is to limit connection to Mac Addresses, a physical unique identifying code that is stored in any device. You basically tell the router only let certain mac addresses in and block all others. Also, its potentially possible you have a "Zero Day" infections, this means its something new that avast.com product cannot detect, you could use other scanning software or make sure that the avast.com product is updated to the latest version and scan again.

Summing Up

  • Scan your systems and devices : If you don't have a good security on all your devices in your network you are on borrowed time, you need to have something and I can highly recommend avast.com paid products for all devices
  • Make sure the Wifi is secure : Secured WiFi with a good encryption or lock everything else except your devices using Mac Addresses. Make sure you have a known brand of Manufacturer, read reviews and known exploits and make an informed decision as a consumer.
  • Delist Your IP from the blacklist : Once your happy, you can go through a delisting process, in this example you would go to http://www.barracudanetworks.com/reputation/?r=1&ip=12.62.3.52 which was stated in the bounce back and follow the process if your listed.
  • Verify your not listed anywhere else : You can also use a service like this one http://multirbl.valli.org/dnsbl-lookup/ or http://mxtoolbox.com/blacklists.aspx and check your IP address to see if its on other lists and follow links for delisting, some of these blacklists are temporary so if you rectify the source of the spam your IP will be delisted over a period of time.
  • Make sure your email host is awesome: Use an ISP for email hosting that is able to provide good support, For only $2.95 a month you can have a low capacity email at http://www.islandnet.com where you get all that support I mentioned above.



Local Nascar Star "Josh Reaume" has a shot at the Nation

We are so happy here at Islandnet.com - Web Hosting and Web Design to have a long standing relation ship with local Nascar Nationwide Truck racing driver and now Nascar Nationwide Car Series driver Josh Reaume.

Race Details

SATURDAY, MARCH 08 04:15 PM ET
BOYD GAMING 300
LAS VEGAS MOTOR SPEEDWAY LAS VEGAS, NV

Read the local VictoriaNews article


How to Redirect your 404 error to a Custom Page

The 404 .htaccess error page keeps you in your site pages so a visitor is likely to stay and find what they want on your site.

Once you have your 404 page setup, all you need to do is send visitors of incorrect url’s to this page. To do this just add the following line to your .htaccess file :

ErrorDocument 404 /404.php

Most often, the .htaccess file will be in the home root /www folder on islandnet.com. This can change, for an example if you run you site or blog out of a specific folder within the /www.

Alternately, You can place the 404 error template anywhere you want in a folder. For example you could place all error messages in a folder called errormessages refererring the 404 error to the url of the page.

ErrorDocument 404 /errormessages/404.php

That’s all there is to it.

For Wordpress users I recommend the 404 Redirected plugin instead. Especially if you have hundreds of pages or have changed recently from another format, it will capture incomming requests and try to redirect them to the page it thinks they want or display a 404, it logs everything and you can custom edid 404 redirects it logs to go anywhere in your site.



Another Vancouver Island Web Hosting Company sold to the US

Moving Hosting Companies - Stressful?

With another local hosting company being bought out and websites relocated state side, we are rescuing a few people who are running into trouble, if staying local is important please let us know what you need, we can locate all your website to us at no cost as well so if you are pulling your hair out let us help save you from premature baldness.



Turn off Web Server File Caching

In a .htaccess file add the following and add the file types into the FilesMatch line seperating with a | for all files you dont want the server to cache.


<FilesMatch "\.(html|htm|js|css)$">
FileETag None
<ifModule mod_headers.c>
Header unset ETag
Header set Cache-Control "max-age=0, no-cache, no-store, must-revalidate"
Header set Pragma "no-cache"
Header set Expires "Wed, 11 Jan 1984 05:00:00 GMT"
</ifModule>
</FilesMatch>

source: http://www.askapache.com/htaccess/using-http-headers-with-htaccess.html



In a DNS Zone file, what does the @ mean?

In a DNS zone file, the @ symbol is replaced with the $ORIGIN of the zone when the zone is parsed by BIND (or whatever DNS software you're using.

E.G.,
example.com IN SOA ns1.example.com. hostmaster.example.com.
2011051901 ; Serial
10800 ; Refresh after 3 hours
3600 ; Retry after 1 hour
604800 ; Expire after 1 week
1200 ) ; Minimum TTL of 2 hours
@ IN A 192.168.1.1
www IN A 192.168.1.2
mail IN A 192.168.1.3
@ IN MX 5 mail.example.com.

in this example, anywhere you see the @ symbol, replace with the $ORIGIN of the zone. In this case, example.com.



New Exploit: Malware Hidden Inside JPG EXIF Headers

A few days ago, Peter Gramantik from Securi's research team found a very interesting backdoor on a compromised site. This backdoor didn’t rely on the normal patterns to hide its content (like base64/gzip encoding), but stored its data in the EXIF headers of a JPEG image. It also used the exif_read_data and preg_replace PHP functions to read the headers and execute itself.

Read More here. 

We run ClamAV to scan account files on Islandnet.com upon request,  I will be contacting them to see if they are going to implement anything in the scanner to check for this type of exploit.

Enabling Authentication for Sending Mail

Authentication for sending through mail.islandnet.com servers is REQUIRED.

Here is some instruction for various email clients on how to enable:

SMTP Authentication Setup for Thunderbird
1. Open Thunderbird, go to Tools -> Account Settings... -> Outgoing Server (SMTP)
2. Select the outgoing server by clicking on it, then click the Edit... button
3. Under Security and Authentication, check the "Use name and password"option
4. Fill in your email account username and click Ok.

SMTP Authentication Setup for SeaMonkey
1. Open SeaMonkey, go to Edit -> Mail & Newsgroups Account Settings... -> Outgoing Server (SMTP)
2. Select the outgoing server by clicking on it, then click the Edit... button
3. Under Security and Authentication, check the "Use name and password"option
4. Fill in your email account username and click Ok.

SMTP Authentication Setup for Windows Mail / Windows Live Mail
1. Open the mail app and go to Tools -> Accounts...
2. Select the mail account you'll be working with by clicking on it, then click the Properties button
3. Click the Servers tab, then select "My server requires authentication"
4. Click the Settings... button, then select "Use same setting as my incoming email server" and click
Ok.

SMTP Authentication Setup for Eudora
1. Open Eudora. Select the Tools menu item and choose Options. (If using a Macintosh, select Special
menu and choose Settings.)
2. In the Sending Mail category, place a check in the "Allow Authentication" box.
3. Press OK.

SMTP Authentication Setup for Outlook
1. Open Outlook. Go to Tools -> Account settings...
2. Click the E-mail tab, then select the email account to be modified and click the Change… button
3. Click the "More Settings…" button
4. Under "Outgoing Server" tab, select "My outgoing server (SMTP) requires authentication" and
choose "Use same settings as my incoming mail server."
5. Click OK.

SMTP Authentication Setup for Apple Mail
1. Open Mail and go to Mail --> Preferences
2. Select the "Accounts" tab and select the Account you wish to configure.
3. Make sure the "Account Information" tab is selected. At the bottom of this screen there is a dropdown
list for Outgoing Mail Server (SMTP). Select "Edit SMTP Server List".
4. To add a new SMTP server to the list click the plus icon (+) at the bottom of the window. Make sure
the "Account Information" tab is selected.
5. Fill in anything you wish for "Description" (some name that will help you remember which SMTP
server these settings refer to, such as your domain name) and under "Server Name" enter
mail.example.com (replace "example.com" with your actual domain name).
6. Now click on the "Advanced" tab. For "Authentication" select "Password" and then enter your email
username and password in the form.
7. You may want to select "Use custom port". Default SMTP port is 25, but if that does not work you
might want to use 587.
8. Click "OK" to save your settings.


Outlook 2010

Step 1: Open Outlook

Step 2: On the menu bar you will find an option ‘File’. Click on File and then select the option ‘Info’.

Step 3: Once the option ‘Info’ is selected you will see ‘Account Settings’ on the right hand side block.

Step 4: Click on ‘Account Settings’. It will give show you a drop Down ‘Add and remove accounts or change existing connection settings’, click this option.

x

Step 5: A pop up window called ‘Account settings’ will appear, click the First tab called ‘E-mail’.

Step 6: Select the user’s account and click ‘Change’.

x

Step 7: Upon clicking ‘Change’ another pop-up will open, out here click on ‘More Settings’.

x

Step 8: It will take you to ‘Internet Email Settings’, Click ‘Outgoing Server’.

x

Step 9: Under Outgoing Server you will find the option ‘My Outgoing Server (SMTP) requires Authentication’and ‘Use same settings as my incoming server’, make sure that both the options are selected out here.

x

Step 10: Exit all the windows by clicking ‘OK’.


Entourage.

1. Open Entourage.

2. From the Tools menu, select Accounts.

3. Click once on the name of the account you wish to edit. This will highlight the account.

4. Click on the Edit button at the top of the Accounts window. DO NOT click on the edit menu at the very top of the screen.

5. In the Account Settings tab at the bottom of the Edit Account window, change the text to mail.islandnet.com in theSMTP server box.

6. Click on the Click here for advanced sending options button underneath the SMTP server box.

7. Place a checkmark in the box next to SMTP server requires authentication.

8. Click on the very small close box in the upper-left corner of this settings window to close it.

9. Click the OK button to close the Edit Account window, and then close the Accounts window. SMTP authentication has been enabled.


Enable SMTP Authentication for IPhone/iPad

Enabling SMTP Authentication

Tap on Settings from your main screen
Tap Mail, Contacts, Calendar button
Tap on YOUR EMAIL ACCOUNT
Scroll down to the Outgoing Mail Server
Change Authentication to "Password"
Go to the bottom of the screen and tap the button labeled Advanced.
Scroll to the Outgoing Settings section and tap the Server Port field.
Use the on-screen keyboard to enter 587 in the custom SMTP port number.*
Click SAVE on your right hand corner.



If you do run into trouble and are a customer you call us on 1-800-331-3055.


Some basic SPAM Filtering using PEP

I spoke to a lady this morning and she was getting spam with subjects like so:

Subject: M A)S ^T=U #RB, A*T*E#S #

This type of subject causes our spam system to trigger a rule called GAPPY_SUBJECT which you can test for:

delete if X-Spam-Report contains "GAPPY_SUBJECT"

You may also want to test the spam score:

delete if sascore > 6

Anything over 6 is generally spam.

We also have a ruleset that we developed called global which catches obvious spam,  you could add:

include global

and those rules will be ran through every time the mailrule is consulted.

If you put all these in the Custom Rules section of the PEP Mailrule Wizard it should deal with these. Its also a good idea to add your friends emails into the friends section and then they will never be subject to filtering.  Should an email get filtered that is legit then it can be restore it from the Email Archive.

Force IE Compatability Mode

We were working on a site using TheProfessional theme from Elegant Themes and had a problem where the slider worked in IE8 but not in IE9,  it would show all the images one under another and not slide but it worked in compatability mode so researching it we found a great way in the .htaccess to force Compatability mode on in IE:

Add this to .htaccess file:

BrowserMatch MSIE best-standards-support
Header set X-UA-Compatible IE=8 env=best-standards-support


Worked like a charm for us.